Deadline - Local, National & International Couriers, UK
Deadline courier and delivery service
 

HAVE YOUR SAY

Please feel free to comment as we pride ourself on our professional and personal service.

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Q1 Overall, how would you rate the service Deadline provides?
Excellent   Good   Average   Poor   Very poor
     
Q2 Please can you rank the following aspects of our office staff
 
Knowledge of job
Excellent   Good   Average   Poor   Very poor
 
Attitude
Excellent   Good   Average   Poor   Very poor
 
Helpfulness
Excellent   Good   Average   Poor   Very poor
 
Speed of response
Excellent   Good   Average   Poor   Very poor
 
Politeness
Excellent   Good   Average   Poor   Very poor
 
 
Q3 How would you rank Deadline’s drivers and motorcyclists?
 
Appearance
Excellent   Good   Average   Poor   Very poor
 
Attitude
Excellent   Good   Average   Poor   Very poor
 
Helpfulness
Excellent   Good   Average   Poor   Very poor
 
Speed of Delivery
Excellent   Good   Average   Poor   Very poor
 
Q4 How would you rank the following aspects of our accounts department?
 
Helpfulness
Excellent   Good   Average   Poor   Very poor
 
Accuracy
Excellent   Good   Average   Poor   Very poor
 
Attitude
Excellent   Good   Average   Poor   Very poor
 
Solutions of queries
Excellent   Good   Average   Poor   Very poor
 
Q5 How important is an accreditation with a Quality Management System (such as BSI) in your choice of Courier?
Important   Not important  Don't know
 
Q6 How would you rate our website?
Excellent   Good   Average   Poor   Very poor  
 
Q7 Are you aware that invoices are available by email?
Yes   No 
 
Q8 How would you search for a courier service?
Google   Yell   Recommendation   Other
 
Q9 How important to you are the following when choosing which courier to use?
Please rank from 1 to 5 where 5 is important and 1 is not important.
 
Price
1   2   3   4   5
 
Reputation
1   2   3   4   5
 
Response
1   2   3   4   5
 
Location
1   2   3   4   5
 
Range of services
1   2   3   4   5
 
Range of vehicles
1   2   3   4   5
 
Q10 Are you aware of our conditions of carriage, and where you can obtain a copy?
Yes   No  Don't know
 
Q11 Would you accept service updates and marketing material by email?
Yes   No  Don't know
 
Q12 Is your Courier usage likely to Increase, Decrease or remain the same over the coming 12 months?
Yes   No  Don't know
 
Q13 If you could change one thing about Deadline – what would it be?
 
Q14 Are there any other issues you would like to discuss further?